Freight & Shipping Process Overview

At Forklift Select, transparency is everything. Below is a step-by-step look at how we coordinate delivery once payment has been completed—and what you can expect along the way.

Download the full Shipping & Delivery Terms (PDF)

Final Inspection
Once payment is received, your forklift must pass a final inspection before it is released for shipment. This inspection may take place the same day or within several operating days depending on facility workload. If an issue is found that requires repair or adjustment, shipment may be delayed until the equipment meets operational standards, and our team will notify you as soon as possible.
Freight Coordination
Once the forklift is cleared for shipment, it is posted to our freight network. Forklift Select coordinates shipping through independent freight brokers and trucking companies that specialize in moving heavy equipment.
Delivery Timeline
Delivery dates and transit times are estimates only and cannot be guaranteed. Pickup and delivery schedules are determined by freight carriers and may be affected by truck availability, route demand, fuel prices, weather, holidays, seasonal congestion, and partial-load scheduling.
Ownership & Freight Responsibility
Upon receipt of payment, ownership of the equipment transfers to the customer at its current location. Forklift Select assists with arranging transportation as a courtesy, but is not responsible for delays caused by freight carriers, trucking availability, or other logistics factors outside of our control.
Faster Shipping Options
Customers who want to improve the likelihood of securing transportation more quickly may choose to increase the freight budget. Additional freight funds may allow brokers to access a larger pool of carriers or secure dedicated transportation.
Customer-Arranged Shipping
Customers may also arrange their own freight through a carrier of their choosing. If customer-arranged shipping is selected, Forklift Select will refund the shipping amount allocated on the original invoice, and the customer’s carrier may coordinate pickup directly with the facility where the equipment is located.

Questions? Call us at 1-877-733-LIFT